Frequently asked questions
Yes, of course we will supply template to you with the instructions.
Yes, we can assist with artwork creation and alterations. On some of our products, we offer free artwork services. Phone Julia on 0411 521 640 for any of your artwork requests, our friendly graphics team will be happy to assist you.
Yes, of course we will supply template to you with the instructions.
Yes, Pop Group offers a 100% guarantee on our entire product range. To ensure a refund, all items must be returned in their original status and package within 7 days. ONLY stands returned in an acceptable state will be refunded, as the image is made accordingly and could not resold. Buyer takes care of all return fees. Original shipping and handling costs would not be refunded.
We use the highest quality colorfast inks, but exhibitions cannot be guaranteed colorfast for a lifetime, and they can be affected by many factors, such as local climate, site, frequency of intense sunlight, etc. Ask us about the conditions of your banner and we can provide an estimation of how long the inks should last.
Yes. Our exhibition displays and hardware are recyclable. The fabric is printed by dye sublimation and completely washable without fading. As an added bonus, it is easy to change the fabric for the display stand depending on your promotion.
Yes. We have our own factory and technical team, and most of our product’s sizes can be customised. For customised sizes, please contact us and our technical team will suggest the best solution for you.
The lead time for delivery on Exhibition Displays is approximately 7-10 days from artwork approval.
Yes, we can assist with artwork creation and alterations. On some of our products, we offer free artwork services. Phone Julia on 0411 521 640 for any of your artwork requests, our friendly graphics team will be happy to assist you.
This depends on the size and complexity of your website. No two websites are alike, but a typical website takes around 4-8 weeks from beginning to completion. For more custom and complex projects, this can sometime take a little longer.
Our pricing structure is simple and inexpensive. We believe that no two jobs or tasks are the same. We study every job or task individually and work out a price based on how fast we can complete the work. No work goes ahead until you are happy with the cost and delivery deadline. Unlike other companies that make you pay expensive monthly payments just to keep your site alive, we are determined to work out the most cost effective method of completion and explain it in detail in advance. Our team has over 15 years experience designing and maintaining websites and our customers love us! We will make unlimited changes to your website until you are happy and if a change is small down the track, we will perform these for you FREE OF CHARGE. We value our customers as friends and will go the extra mile every time to make sure you are happy with our service.
No. Our talented inhouse team of developers, strategists, designers, copywriters and print managers are based in our offices in Canada, Australia, Hong Kong and our latest office located in Prague, Europe.
Yes, we can. Our graphic designers can create a new logo for your business or website page. Simply contact us and ask how this can be done. If your website is being developed by us, we can include it in the price.
Yes, we can! We work with experienced and talented copywriters to get your message across simply and directly. Our copywriters can write content that can help your site be found on search engines such as Google.
The short answer is yes, however it depends on the systems that you are currently using. The best way to find out for sure is to give us a call to discuss what you would like us to do.
Yes, we can. We provide all of our clients training on website maintenance using the CMS.
A content management system (CMS) enables you to maintain the content on your website without any additional software our technical skill. When using a CMS, you can add new pages, upload images and be in full control of your site. All you need is a web browser and an internet connection.
You bet! Our content management system can create and host your online store, and we can set up the security necessary to ensure your customers’ details remain safe and secure.
No, we don’t. The good news is we create websites that work on all devices. Developing an app for mobiles and tablets across the range of different platforms is an expensive task, and in most cases can be easily resolved with a responsive website.
Yes, it will. By using responsive design, we ensure that our websites work on all devices, including laptops, desktops, mobiles and tablets.
Yes, we can assist with artwork creation and alterations. On some of our products, we offer free artwork services. Phone Julia on 0411 521 640 for any of your artwork requests, our friendly graphics team will be happy to assist you.

We can customise your exhibition display.

I want to discuss how to create an eye catching exhibition display.

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